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Toyota Absheron Becomes the First in the Caucasus Region to Implement Toyota’s New FFT (FrontLine ForTomorrow) Principle
Toyota Absheron is proud to be the first in the Caucasus region and in Azerbaijan to adopt Toyota's new FrontLine ForTomorrow (FFT) principle. This step aims to enhance customer satisfaction and improve service quality.
What is the FFT Principle?
The FFT (FrontLine ForTomorrow) principle is a strategy developed by Toyota to make customer service more effective and efficient. The main objective of this principle is to ensure that repair and maintenance tasks on vehicles are done correctly and completely the first time, increasing both service quality and customer trust.
Toyota Absheron's Implementation
By adopting this principle, Toyota Absheron has started providing even higher levels of service to its customers. With the FFT principle, service quality is enhanced, saving customers both time and money on repairs. The entire car service and repair process becomes more transparent and efficient, offering customers peace of mind.
High-Quality Standards
In this new system, Toyota Absheron better understands customer needs and provides services tailored to their expectations. With the implementation of modern technologies and advanced methods, the quality and safety of services are increased, ensuring that customers can drive their cars safely and without issues for longer periods.
Improving the Customer Experience
The FFT principle allows customers to spend less time when buying or servicing their vehicles. The processes within service centers are more coordinated and efficient. The accuracy and quality of the services provided are also improved, ensuring higher customer satisfaction.
Conclusion
Toyota Absheron’s adoption of the FFT (FrontLine ForTomorrow) principle is aimed at increasing customer satisfaction in the Caucasus region and Azerbaijan. This innovation offers customers more efficient and high-quality service, improving their overall experience with their vehicles. With this step, Toyota Absheron once again solidifies its leadership position in the region and continues to provide the highest level of service to its customers.
Contact: 0110
Toyota Absheron Center
Sumgait Highway, 6th km.
Website: www.toyota.az/dealers/tab
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